Frequently Asked Questions

+What is Honey?
Honey is a service that makes it ridiculously easy to save money and time. Honey automatically finds coupon codes for the site you’re shopping at and applies them to your order when you check out, saving you money and coupon searching time.

+How do I get started?
Install the Honey browser extension. A
button will be placed in your browser bar. While shopping at a supported store, click on
to view all available sales and coupon codes. During the checkout process, simply click the "Find Savings" button in the browser extension and Honey will automatically find and apply the best coupon(s) for you.

+What browsers does the Honey browser extension support?
Honey's browser plugin currently works on desktop versions of Chrome, Firefox, and Opera. Support for other browsers and a mobile app are coming soon.

+How do I apply coupons to my cart?
When you get to the checkout screen, the Honey sidebar will automatically slide out with the button “Try Codes”. When you click the button, Honey automatically tests coupon codes, saving you the hassle of searching for coupon codes before you check out.

+What stores do you support?
Honey works on thousands of stores. Just look for the
button in your browser bar.

+Does Honey support international stores?
Yes, and we are adding more every day! If there are any you would really like us to support, let us know - we might not know about the best stores in your country!

+Can you add support for my store to Honey?
Absolutely, glad you asked! Make a store request here.

+What does it mean when Honey is inactive?
When Honey is inactive it means that the extension is not turned on for that site. Honey will only turn on on websites where we can add value. Otherwise, we make sure it’s always off.

+Do I need to register an account?
You will need to register an account in order to access Honey’s exclusive offers. But registration is not required to get all publicly available codes and sales.

+Trouble installing?
First, check to see if you’re using a supported desktop browser (Chrome, Firefox, Opera). If you still are having trouble let us know and we'd be happy to help.

+I've been using Honey and it's not finding working codes! Can you help?
Occasionally, Honey does come up empty. The most common reason is that there aren’t any coupon codes available that apply to your order at that given time. Please remember that Honey does not create working coupons if one is not available from the merchant. What Honey does is save you the trouble of manually searching and trying codes. Another reason could be that the codes have requirements your cart did not fulfill, such as a minimum purchase amount or specific product(s). It’s also possible we are missing a code in our database. If that is the case, please share with the Honey community!

+What information do you collect?
We collect two types of information:

1) Information that you explicitly give us such as your name, avatar and email address. You may also give us access to your information in other services, such as when you link your Facebook or Twitter account. The information we obtain depends on your settings and the privacy policy of these services.

2) Information as a result of your use of our product. We collect automatically generated information such as log data, cookies, device information, data about the success or failure of codes applied to your cart, and some other types of information required to provide different features of the Honey service. When possible we provide an option to opt out of certain types of data collection in the user settings configuration. In some cases this data is required to provide certain features which will be disabled when you opt out of this data collection. Other information is collected through our use of Google Analytics. To opt out of tracking with Google Analytics, visit: For more information, please see our privacy policy.

+How is my information used?
We use the information we collect to improve our product, develop and provide new features, and create a better and more personalized experience for you. We do not sell your data to third parties. For more information, please see our privacy policy.

+How do you make money?
When you discover a sale or coupon through Honey, in some cases we earn a small commission from the merchant.

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