Introducing the Privacy Statement
What data we collect and why
How we share your data
How we protect your data
How we use cookies and similar technologies
Your choices for managing your data
Additional rights regarding your data
Notice of Financial Incentive
Data Transfers from the EU
Minors
Changes to this Privacy Statement
How to contact us
PayPal Honey Privacy Statement
Last updated September 14, 2022
Introducing the Privacy Statement
This privacy statement (“Privacy Statement”) explains how Honey Science LLC (“PayPal Honey” or “we”) collects and processes information from members and users of the website, software applications, and other online services we provide (collectively “PayPal Honey's products”). PayPal Honey's products include, but are not limited to, the PayPal Honey extension for web browsers (the “Extension”), the PayPal Honey mobile application (the “Mobile App”), and the website located at www.joinhoney.com (the “Website”). Honey Science LLC is a subsidiary of PayPal, Inc.
To the extent that PayPal Honey has links to other websites (like retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.
To the extent that PayPal Honey has links to other websites (like retailers), please note that we do not own, operate, or control them, and they have their own controlling privacy policies that you should review.
What data we collect and why
In order to provide our services, PayPal Honey collects information that you share directly with us when you use our website, extension, or Mobile App. Though you don't have to, you can choose to provide your email to set up an account with us, which lets you add items to your Droplist, earn Rewards, see a personalized recommendation feed, and more. You can also set up your profile with your name and other info for a more personalized experience.
PayPal Honey also collects technical information about your device and use of PayPal Honey to make sure that our products are working correctly. The information we collect is geared to providing PayPal Honey members with a better way to shop online and to help us develop, improve, and market our services.
PayPal Honey also collects technical information about your device and use of PayPal Honey to make sure that our products are working correctly. The information we collect is geared to providing PayPal Honey members with a better way to shop online and to help us develop, improve, and market our services.
PayPal Honey does not track your search engine history, emails, or your browsing on any site that is not a retail website (a site where you can shop and make a purchase). When you are on a pre-approved retail site, to help you save money, PayPal Honey will collect information about that site that lets us know which coupons and promos to find for you. We may also collect information about pricing and availability of items, which we can share with the rest of the PayPal Honey community.
Shopping and Usage Data.
On retail sites, PayPal Honey collects the name of the retailer, page views, and in some cases, product information that allows us to track price changes and update our product catalog. We may also collect information regarding your purchases on a retail site while using PayPal Honey (for example, the transaction value, and the fact that an order was completed or returned) for purposes including internal analytics, commission collection, and managing Rewards. The information you share, and we collect, enables us to improve our products and gives us insights about coupons, deals, pricing, and availability of retail items, which we can share with the rest of the PayPal Honey community. We may also use this information to understand your shopping history, merchant and shopping preferences to provide you with a more tailored, relevant experience or show sponsored product offers that may interest you.
Aggregate and Anonymized Data
We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for the Honey community.
What data we do not collect
We collect information that we believe can help us save our users time and money. This does not include, and we do not collect, any information from your search engine history, emails, or from websites that are not retail sites.
We also do not collect bank or credit card information (unless you expressly provide those to us when you make a purchase through PayPal Honey).
Shopping and Usage Data.
On retail sites, PayPal Honey collects the name of the retailer, page views, and in some cases, product information that allows us to track price changes and update our product catalog. We may also collect information regarding your purchases on a retail site while using PayPal Honey (for example, the transaction value, and the fact that an order was completed or returned) for purposes including internal analytics, commission collection, and managing Rewards. The information you share, and we collect, enables us to improve our products and gives us insights about coupons, deals, pricing, and availability of retail items, which we can share with the rest of the PayPal Honey community. We may also use this information to understand your shopping history, merchant and shopping preferences to provide you with a more tailored, relevant experience or show sponsored product offers that may interest you.
Aggregate and Anonymized Data
We may also use the information we collect in aggregate or otherwise anonymized form. This lets us look at interactions with our site and products generally and does not identify you or any specific person. We use this general data for research, development, marketing, analytics, and to enhance the shopping experience for the Honey community.
What data we do not collect
We collect information that we believe can help us save our users time and money. This does not include, and we do not collect, any information from your search engine history, emails, or from websites that are not retail sites.
We also do not collect bank or credit card information (unless you expressly provide those to us when you make a purchase through PayPal Honey).
How we share your data
We know how important your personal data is to you, so we will never sell it without your express permission first. We'll only share your personal data with your consent or in ways you'd expect (as we explain here). That means we will share your data if needed to complete your purchase, with businesses who help us operate PayPal Honey, or if we are legally required to do so.
We may share information with our service providers (businesses that work for and with us) for the purpose of running PayPal Honey and fulfilling our commitments to you. These include businesses that perform services on our behalf, including to help us maintain our products, to provide support for legal, banking, security protection, payment processing, our own marketing, and customer service. Please know that when we share information with our service providers, it's for the purposes outlined in this Privacy Statement and not for their independent use.
We may also share information in the following cases:
We may share information with our service providers (businesses that work for and with us) for the purpose of running PayPal Honey and fulfilling our commitments to you. These include businesses that perform services on our behalf, including to help us maintain our products, to provide support for legal, banking, security protection, payment processing, our own marketing, and customer service. Please know that when we share information with our service providers, it's for the purposes outlined in this Privacy Statement and not for their independent use.
We may also share information in the following cases:
- with your express consent;
- with our parent company, PayPal, Inc. and affiliates and subsidiaries it controls, but only for purposes allowed by this Privacy Statement, including to manage Rewards;
- in an aggregate or anonymized format that does not identify any specific person;
- as required by law, or to comply or respond to a valid government request;
- when we believe in good faith that it's necessary to protect our rights, protect your safety or the safety of others, or investigate fraud; and
- with a buyer or successor if PayPal Inc is involved in a merger, acquisition, or similar corporate transaction. If that happens, you will be notified via email and/or a prominent notice on the Website of any change in ownership, as well as any choices you will have as a result.
How we protect your data
The security of your information is important to us. We have a team dedicated to protecting your information and have put in place physical, electronic, and procedural safeguards.
These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more.
Though we hate to say it, despite our efforts, we can't guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.
PayPal Honey only retains information about you as long as you keep using PayPal Honey, though we’ll keep information if we need it to meet our legal obligations and to defend against legal claims. Data shared with PayPal is subject to data retention periods as set out in the PayPal Privacy Statement.
These measures include limiting access, using encryption, testing for vulnerabilities, advanced malware detection, employing pseudonymization and anonymization techniques, and more.
Though we hate to say it, despite our efforts, we can't guarantee that user information will not be accessed, viewed, disclosed, altered, or destroyed as a result of a breach of any of our safeguards. You provide us with information at your own risk.
PayPal Honey only retains information about you as long as you keep using PayPal Honey, though we’ll keep information if we need it to meet our legal obligations and to defend against legal claims. Data shared with PayPal is subject to data retention periods as set out in the PayPal Privacy Statement.
How we use cookies and similar technologies
Like most other online services, PayPal Honey uses cookies, pixel tags, web beacons, and other markers (we'll just call them “cookies”) to collect some of the data discussed in this Privacy Statement. These help us operate our products, analyze engagement and usage, and provide a relevant and personalized shopping experience. See below to learn how you can manage your cookie preferences.
Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.
Our uses of cookies and similar technologies fall into the following general categories:
Some cookies can be temporary (“session cookies” like those used for navigating your browser) and disappear once you close it. Others last longer (“persistent cookies,” like when you ask a site to remember your login) and are saved to your computer until you delete them.
Our uses of cookies and similar technologies fall into the following general categories:
- Essential: We may use cookies, web beacons, or other similar technologies that are necessary to the operation of our sites, services, applications, and tools. This includes technologies that allow you access to our sites, services, applications, and tools; that are required to identify irregular site behavior, prevent fraudulent activity and improve security; or that allow you to make use of our functions such as shopping-carts, saved search, or similar functions;
- Performance: We may use cookies, web beacons, or other similar technologies to assess the performance of our websites, applications, services, and tools, including as part of our analytic practices to help us understand how our visitors use our websites, determine if you have interacted with our messaging, determine whether you have viewed an item or link, or to improve our website content, applications, services, or tools;
- Functionality: We may use cookies, web beacons, or other similar technologies that allow us to offer you enhanced functionality when accessing or using our sites, services, applications, or tools. This may include identifying you when you sign into our sites or keeping track of your specified preferences, interests, or past items viewed so that we may enhance the presentation of content on our sites;
- Marketing: We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that have been delivered to you, such as whether you have clicked on an advertisement.
Your choices for managing your data
We've made it easy to opt out of PayPal Honey's products at any time.
You can always adjust your personal settings regarding what information you share and how PayPal Honey communicates with you by going to your account page and clicking on the “personalize” or “emails” headings. Please note that limiting the information you offer to provide may impact PayPal Honey's ability to provide certain deals and products to you.
If you want to stop using PayPal Honey, we have instructions on how to uninstall the Extension on our Website and if you have any issues you can contact our support team for assistance by sending an email to yourfriends@joinhoney.com.
You can also uninstall the PayPal Honey Mobile App in the same way you would uninstall other mobile apps from your mobile device.
If you would like to delete your profile or personal information, you can always ask us by emailing privacy@joinhoney.com. We will delete any personal information we have, although the following exceptions apply: (1) we may still store your personal information if we need it to meet our legal or compliance obligations and/or to defend against legal claims; and (2) we may also continue to store your personal data in an aggregated and anonymized format that doesn’t identify you and can’t be attributed to you, even after you’ve deleted your profile.
You can always adjust your personal settings regarding what information you share and how PayPal Honey communicates with you by going to your account page and clicking on the “personalize” or “emails” headings. Please note that limiting the information you offer to provide may impact PayPal Honey's ability to provide certain deals and products to you.
If you want to stop using PayPal Honey, we have instructions on how to uninstall the Extension on our Website and if you have any issues you can contact our support team for assistance by sending an email to yourfriends@joinhoney.com.
You can also uninstall the PayPal Honey Mobile App in the same way you would uninstall other mobile apps from your mobile device.
If you would like to delete your profile or personal information, you can always ask us by emailing privacy@joinhoney.com. We will delete any personal information we have, although the following exceptions apply: (1) we may still store your personal information if we need it to meet our legal or compliance obligations and/or to defend against legal claims; and (2) we may also continue to store your personal data in an aggregated and anonymized format that doesn’t identify you and can’t be attributed to you, even after you’ve deleted your profile.
Additional rights regarding your data
Depending on where you live, you may have additional rights as to the personal information that you share and PayPal Honey collects. Residents of the EU, UK, Canada, Australia, New Zealand, and California can click below to learn more.
Notice of Financial Incentive
If you are a California resident, you have a right to receive this Notice of Financial Incentive.
Our rewards program, sometimes referred to as Honey Gold or PayPal Rewards, is offered with PayPal (together, “Rewards”) and provides you with the ability to earn points on eligible purchases, eligible PayPal transactions, or completing other actions, such as referring a friend.
The Rewards can be earned through our website, the PayPal Honey app, or through checkout and can be redeemed for gift cards, PayPal transaction discounts or cash back with a valid PayPal account. You can earn Rewards on purchases from eligible merchants, eligible PayPal transactions or other activity. The Rewards are subject to these PayPal Rewards Program Agreement. Additional terms and exclusions may apply and are presented at the time the Reward is offered or saved.
To manage Rewards the following Personal information is collected:
To form the basis for the Rewards offered, PayPal Honey made the following good faith estimate of the value of the consumers’ data based on the rewards granted by the business divided by the number of active participants over the past 12 months. We estimate the value of users’ personal information to be $15 per user.
Our rewards program, sometimes referred to as Honey Gold or PayPal Rewards, is offered with PayPal (together, “Rewards”) and provides you with the ability to earn points on eligible purchases, eligible PayPal transactions, or completing other actions, such as referring a friend.
The Rewards can be earned through our website, the PayPal Honey app, or through checkout and can be redeemed for gift cards, PayPal transaction discounts or cash back with a valid PayPal account. You can earn Rewards on purchases from eligible merchants, eligible PayPal transactions or other activity. The Rewards are subject to these PayPal Rewards Program Agreement. Additional terms and exclusions may apply and are presented at the time the Reward is offered or saved.
To manage Rewards the following Personal information is collected:
- Identifiers, such as name and email and account location
- Shopping and Usage Information, such as shopping history, transaction value and returns
- Preferred merchants or categories
- Internet and Network activity such as IP address
- Inferences drawn from one or more of the above, including a consumer's shopping history, that reflects a consumer’s shopping preferences.
To form the basis for the Rewards offered, PayPal Honey made the following good faith estimate of the value of the consumers’ data based on the rewards granted by the business divided by the number of active participants over the past 12 months. We estimate the value of users’ personal information to be $15 per user.
Data Transfers from the EU
If we transfer your data outside of the European Economic Area, we will do so within the safeguards of Binding Corporate Rules, Model Contract Clauses and the EU-US Privacy Shield framework.
Minors
We created PayPal Honey for the exclusive use of adults (18 and older). We don't knowingly collect or solicit personal information from children. If you are a child under 18, please do not attempt to use or register for PayPal Honey's products or send any personal information to us.
Changes to this Privacy Statement
We will continue to update our policies and practices as needed. We will notify you of any changes to our Privacy Statement by posting any changes here. If we do, you'll see that the date at the top of this Privacy Statement has changed.
How to contact us
If you have any questions about our privacy policies and practice, please contact us at privacy@joinhoney.com.
Or you can write us a letter (fancy!) at:
Honey Science LLC
Attn: Data Protection Officer
963 E. 4th Street
Los Angeles, CA 90013
Or you can write us a letter (fancy!) at:
Honey Science LLC
Attn: Data Protection Officer
963 E. 4th Street
Los Angeles, CA 90013