Lowe's wants their customers to be satisfied with every purchase, and if anything isn't right their team wants to hear about it. Here are some simple guidelines when returning a product: -Most items can be returned or exchanged at any Lowe’s store or shipped back with the included prepaid shipping label within 90 days. -Damaged or missing orders need to be reported within three days of the respective delivery date. -Shipping costs will not be refunded. -For more information on Lowe's returns policy, call or email a representative or refer to the information provided on their homepage.

Lowe's offers free standard shipping for rewards members on qualified items. You just need to sign into your account before the purchase! Non-rewards members can receive free shipping on qualified orders by following steps: -Select “Parcel Shipping” option for each item in the cart -Choose single valid address for delivery -(Special orders items with future delivery dates do not apply) **orders must be $49+ to avoid shipping charges**