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West Elm Coupons, Promo Codes and Deals

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More Information from West Elm

We try to make sure all the info shown here and under “FAQs” is accurate. However, all details, including specifics around store programs, policies, offers, discounts, incentives, and rewards programs, are provided for informational purposes only, subject to change, and may be inaccurate or out of date. You can check the store site for the most current info and full details.

About West Elm
West Elm is dedicated to modern design, ingrained in affordability and community, and positive change. West Elm’s furniture is modern and encompasses a style that includes fair-trade certified, organic, and sustainably sourced products. West Elm has locations in over 85 U.S. cities and in over 90 countries worldwide. West Elm started in Brooklyn, New York, but their reach spreads much wider to households all over the world with locations in over 85 countries, including Mexico, Canada, Australia, the UK, and the Middle East. At West Elm, your purchase carries a unique design because 90% of all West Elm products are designed in-house.
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Free Shipping Policy
West Elm offers a variety of shipping services and rates. The standard shipping (arrival within 4-5 business days) rate for orders of $15.00 or less is $4.95 and increases with the order’s value. Free Standard Shipping via USPS delivery within 5-7 business days is available for all purchases made with a gift card. When you sign-up for email notifications through West Elm you will get access to exclusive offers, coupons, promotions, and deals to products eligible for discounted shipping rates.
Return Policy
West Elm accepts items for return within 30-days the order is received, and 7-days for Quick Ship upholstery items for a full refund of the item’s value. There are multiple items not eligible for return at West Elm; they include mattresses, monogrammed items, gift cards, Made-to-Order (MTO) items (including custom rugs and furniture), and any items damaged from normal wear and tear. Items with a price ending in $.X7 or $.X9 or considered final sale items are also not eligible for return. All items returned to any West Elm store must include an original receipt or gift receipt.
Shopping Tips
Become a Key Holder
As a West Elm key holder, you will earn 3% back in rewards, for every qualified purchase made across the family of West Elm brands, which include: West Elm, Pottery Barn, Pottery Barn Kids, PB Teen, Williams Sonoma, Williams Sonoma Home, and Mark and Graham.
Become a Cardholder
As a West Elm cardholder, you will earn 10% back in rewards every time you shop and use your credit card, and, upon first-time use of your West Elm credit card, you will receive $50 bonus Reward Dollars. In addition, you will be eligible to receive Rewards Dollars on your birthday and through annual shopping events.
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