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Hollister Co.

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    More Information from Hollister Co.

    We try to make sure all the info shown here and under “FAQs” is accurate. However, all details, including specifics around store programs, policies, offers, discounts, incentives, and rewards programs, are provided for informational purposes only, subject to change, and may be inaccurate or out of date. You can check the store site for the most current info and full details.

    About Hollister Co.
    Hollister Co. is a popular Southern California retailer catered to teenagers and young adults around the world. Hollister features affordable, beachtown styled clothing and accessories, including jeans, tops, hoodies, dresses, and much more. Hollister even retails intimates, swimwear, and loungewear under its Gilly Hicks line. The Hollister brand image encompasses a functional range of comfortable and trendy clothing that shoppers can wear to channel their easy-going attitude while representing a fun, laid-back lifestyle.
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    Free Shipping Policy
    Hollister charges a $7 flat rate ground shipping fee (4-9 days, maximum 14 days), except for gift card only orders, which ship free. Two-day, expedited shipping costs $15, while next day shipping costs $22. Club Cali Gold Members receive free shipping on all orders, but if you’re not part of this group, Hollister often promotes free shipping above a certain amount during seasonal promotional campaigns!
    Return Policy
    Hollister gladly accepts returns or exchanges online or in-store when accompanied by a copy of the original invoice. Refunds are issued in original payment form if received within 60 days of order shipment. Any returns or exchanges received after 60 days of shipment are still accepted and granted store credit. If a return is submitted online, store credit is given in the form of an e-gift card. A $7 fee is deducted from the refund amount if using the shipping label Hollister provides either via email or in the order’s packaging. If you select another shipping provider, you are responsible for any fees associated with mailing the return. All returns made in-store are free, whether or not the order was placed in-store or online.
    Shopping Tips
    Buy Online & Pick Up In-Store
    Save even more money by choosing to purchase online and pickup your order in-store. This shopping method caters to those who want to skip the shipping fee and head to a store location for free pick-up.
    Use Your Student Discount
    Students receive 10% off all purchases, so don’t miss out on this money saving opportunity! If you’re an enrolled student, head over to UNiDAYS to verify your student status and start shopping with this sitewide deal!
    Reserve In Store
    If you’re not quite ready to place your order, reserve your items in-store to try on or view in person. This innovative shopping option allows you to save your money for purchases you are fully confident about and allows you to try out similar options which are available once you go to a Hollister storefront.
    Shop the Sale Section
    Be sure to check out the sale tab on Hollister’s website, which features all reduced items by category for easy navigation. Hollister regularly runs sale promotions, so shop the sale to save money on your favorite items!
    Join Club Cali
    By joining Club Cali, you’ll have access to member exclusive sales, shipping, and invites, including the ability to receive points on every purchase which convert to cashback. As a sign-up bonus, you will receive $10 off your initial purchase of over $40. Members can also enjoy free shipping when an order exceeds $50, 2x points during your birthday month, and a half-birthday bonus. Members who reach Gold Status (a.k.a. “Gold Members”) are granted free shipping on every order, exclusive shopping event previews, 1.5x points, and an added annual cashback bonus.