thredUP allows you to return the items that don’t work out for you as long as they are in the same condition as they arrived to you, and they were not marked final sale items. You will be charged a restocking fee of $1.99 per returned item. To begin your return process: head to their returns page, pick the items you will be returning, print your return slip and shipping label, and then pack your items into one box and ship it out! Shipping labels are free if you are getting you refund in store credit. If you want or they cost $8.99 through their website. if you want your refund in the form you originally paid. If there is any issue with the way items were listed, thredUP offers a Polkadot Promise that they will make it right. Email support@thredup.com and let them know about the issue so they can help you!

Customers in the United States can earn free shipping on all orders totalling $79+. Also, if you spend over $150 in a calendar month, you earn free shipping for the rest of the current month, as well as the next full month! *Remember that these totals are calculated after promotions have been applied and before taxes are added to orders.