All products are backed by a 30-day Satisfaction Guarantee. If you are not completely satisfied, Audio Advisor will gladly exchange the item or refund the purchase price. The item must be undamaged and include the original box, packaging, and manuals. To start the return process, submit your inquiry by calling their customer service department. A representative will provide an authorization code and the address for the Audio Advisor returns facility. Customers will be responsible for all shipping charges and insurance fees. Returns are processed within 10 days after the item is received. Depending on the method of payment, Audio Advisor will either credit the original purchasing account or issue a check.
Free Shipping Policy
Audio Advisor offers free ground shipping on most orders over $35. This offer is only available to the contiguous US and excludes items that must be shipped by air freight. The average expected delivery for ground shipping is 7-10 business days. If expedited shipping is chosen the order will not qualify for free shipping.