You have 366 days to return new, unused items to evo either in-store or online if you find yourself dissatisfied with your purchase. Keep in mind that items must have all tags and accessories still on, be neatly packaged, and in original condition. To return in store, simply drop off your return in Denver, Seattle, Portland locations or the warehouse in Auburn, WA. You must return items during regular business hours. To ship your return, evo offers flat rate USPS labels (most cost $7, oversized items cost $69). It’s free to return shoes and flip flops! *For exchanges, evo recommends initiating the return and placing your new order through the website. You get your full refund, minus the cost of shipping labels. Call evo if you need help with setting up your return!

evo currently offers Free Economy Ground shipping on orders totaling over $50. To avoid shipping charges, simply make sure you are making a large enough purchase. Also, all “casual footwear” (shoes, boots and sandals) get free shipping and returns!